Friday, 9 March 2012

Unit 05

Effective communication is essential when talking to people around the workplace. When talking to people you work, don't be afraid to say what you think and give more than just a yes or no answer as in the end your opinions may just pay off and it helps you stand out as an individual. Be yourself and that way people will see you as an individual, as someone who isn't afraid to voice their opinion. An essential part effective communication is eye contact, make sure your looking at the person your talking to as if you look anywhere else, they may think you are being ignorant, or distracted. You must make your speaking clear and effective. It is also important that when you are being spoken to that you listen and don't drift off because what you are hearing could be very beneficial to you. Even if it doesn't always make full sense that doesn't mean that you can't ask the person what they mean, that way they can break it down so that you understand fully what they are going on about.

If you are trying to ask for something of your boss or superior, or even just another co-worker try not be too selfish in what you ask for, try and find out what it is good for other people as well and not just yourself. When asking for these kind of changes be sure to do so in the correct way, coming on too strongly may seem aggressive, but you may not get what you want if your too nice, try and assert confidence and explain why these changes will benefit you and others, and maybe by extension, them.


While you are working with other people try your best to get along with as many of them as you can, this way you can try and avoid getting angry and stressed out at work, as not everyone is nice and easy to get along with but you can't really change who you are or who you work with so find a way to make the best of it. What you should do with situations like these is figure out ways to avoid it. Don't come across as someone who is easy to wind up or get angry. Steer clear of situations where you know you will get angry and upset. You should avoid getting stressed out by work to. Manage your day and night so that you have time to do work and time to chill out. Don't get held back with doing work, make sure that you hit all the deadline dates and make sure that your work is at its highest standard possible.



Workplace relationships are very important, not just with those you work with but others you work for as well, even if it is customers or freelancers, all relationships are important. You aren't going to get along with everyone you meet, but you should always try act professional while talking to or working with them to avoid causing anymore problems, simply by being polite you can try and resolve the issue slowly over time. When problems at the workplace do occur,  instead of just pinning the blame on somebody, try and talk to others and find out ways to improve the situation instead of letting it continue and get worse as time goes on. Just keep in mind that the better you treat others, the better they will treat you in return. This also goes for new employees, some of them will be confident and might try get themselves involved in the group but other may be too shy, just try and be friendly to them and try to get them involved with the group. The added benefit to this is that once they do settle in they will always be grateful to you for helping them out and will be more willing to try and help you out when they can. Group work can be tricky to do, when doing group work, make sure to let everyones opinion be heard and don't reject someones idea straight away, if you have to turn someones ideas down make sure you tell them why, with proper reasoning and not just because you don't like it.

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